Cancellation Policy

  • The deposit and the final balance are both non-refundable.
  • Should you need to cancel your booking, it may be possible to transfer the dates of your booking, however, this is not guaranteed.
  • Travel insurance can be purchased to protect your party from any unforeseen circumstances.
  • The booking is fully secured once Real Grenadines has received the deposit.
  • In the event that the Client cancels a confirmed booking, Real Grenadines shall, at its sole discretion, issue either:
  • (i) a cancellation certificate for the purpose of enabling the Client to submit a claim under the Client’s travel insurance policy – or
  • (ii) an offer to transfer the booking to alternative dates.
  • Where the revised dates fall within a higher price category or where an annual rate increase has occurred, the Client shall be liable for payment of the difference in price.
  • Where the revised dates fall within a lower price category, a credit note for the difference shall be issued to the Client, such credit being valid for a period of eighteen (18) months from the date of issue.
  • For the avoidance of doubt, no refunds shall be made under any circumstances.

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